Will Call Policy



Order Pick Up

  • You will be notified when your order is ready for pick up.
  • We will notify you using the email address that was used when the order was placed.
  • Will Call orders can be picked up during regular business hours at the WFO shop located at 10076 Streeter Road, Suite 7, Auburn, CA 95602
  • Please be aware that some of the larger kits may take up to five days to assemble and get ready for pick up.


Order Cancelation and Restocking Due to Non-Pick Up

  • Will Call orders will be available to pick up for 30 days after notification that the order is ready for pick up.
  • After 30 days, WFO Concepts may cancel your order and restock the items.  A 20% restocking fee will be charged.  The remainder of your order will be refunded to you.
  • In the unfortunate situation where an order requires cancellation & restocking, we will do our best to notify the customer before this happens.  But, ultimately, it is the purchasers responsibility to pick up the order within 30 days of the initial 'order is ready for pick up' notification.