Will Call Policy



Order Pick Up

  • You will be notified when your order is ready for pick up.
  • We will notify you using the email address that was used when the order was placed.
  • Will Call orders can be picked up during regular business hours at the WFO shop located at 10076 Streeter Road, Suite 7, Auburn, CA 95602
  • Please be aware that some of the larger kits may take up to five days to assemble and get ready for pick up.


Order Cancelation and Restocking Due to Non-Pick Up

  • Will Call orders will be available to pick up for 30 days after notification that the order is ready for pick up.
  • After 30 days, WFO Concepts may cancel your order and restock the items.  A 20% restocking fee will be charged.  The remainder of your order will be refunded to you.
  • In the unfortunate situation where an order requires cancellation & restocking, we will do our best to notify the customer before this happens.  But, ultimately, it is the purchasers responsibility to pick up your order within 30 days of notification.